1 General Terms
By using Joya TV (joyatv.net), you are deemed to have accepted all terms and conditions described below. These terms constitute a legally binding agreement between Joya TV and the user. It is your responsibility to read these rules carefully before using the platform.
Joya TV reserves the right to modify these terms and conditions at any time. Any changes will be communicated on the website. Continued use of the platform after such changes constitutes your acceptance of the updated terms.
Important: This platform is strictly for users aged 18 and above. If age cannot be verified, the account will be closed immediately.
These Terms & Conditions are governed by the laws of Bangladesh. In the event of any dispute, Joya TV's decision shall be considered final.
2 Account Registration & Verification
To open an account with Joya TV, the following conditions must be met:
- You must be at least 18 years of age — this is Joya TV's strictest requirement.
- Each individual may operate only one account.
- You must provide your correct name, mobile number, and other required details at the time of registration.
- Joya TV reserves the right to close any account found to have provided inaccurate or false information.
- Keeping your account password confidential is your responsibility.
- Allowing anyone else to access or use your account is strictly prohibited.
After registration, Joya TV may request a copy of your National ID (NID) or passport for identity verification at any time. Withdrawals may be restricted until verification is complete.
If a single individual is found operating multiple accounts, all associated accounts will be closed and balances may be forfeited. Joya TV takes a zero-tolerance stance on this.
3 Deposit & Payment Policy
Deposits on Joya TV can be made via bKash, Nagad, and Rocket. Funds are typically credited within 5 minutes. If you experience any issues, please contact our support team.
- Minimum deposit: ৳20.
- The maximum daily deposit limit depends on your account verification status.
- Always use the correct reference number when making a deposit.
- An incorrect reference number may delay your deposit — if this happens, please contact support.
- Deposits from third-party accounts are strictly prohibited.
Please note: Joya TV will never ask you to send payments directly to a personal mobile number. If anyone makes such a claim, it may be a scam. Always use the official payment gateway.
Joya TV reserves the right to temporarily disable a specific deposit payment method under certain circumstances. Alternative methods will be available in such cases.
4 Withdrawal Policy
The following conditions must be met to withdraw winnings from Joya TV:
- Minimum withdrawal amount: ৳500.
- Withdrawal requests are typically processed within 15 to 30 minutes.
- Withdrawals can only be made to a mobile account registered in your own name.
- KYC (account verification) must be completed before your first withdrawal.
- Wagering requirements must be met before bonus funds can be withdrawn.
- Daily withdrawal limits are determined by your account tier.
In cases of suspicious activity, Joya TV reserves the right to temporarily hold a withdrawal and conduct an investigation. If no issues are found, payment will be processed within 48 hours.
5 Bonus & Promotion Terms
Joya TV offers a variety of bonuses and promotional offers. Each offer has its own terms, which are outlined in the offer details. General bonus rules are listed below:
- Welcome Bonus: 100% on your first deposit — up to ৳5,000.
- Bonus funds cannot be withdrawn directly; wagering requirements must be met first.
- The same bonus cannot be claimed more than once.
- If wagering requirements are not met within 21 days of claiming a bonus, the bonus will be forfeited.
- Bonuses are awarded only against deposits made with real money.
- If bonus abuse is proven, the account may be suspended.
Voucher Offers: Joya TV's
On the Voucher Page New offers are added regularly. Each voucher has its own validity period and usage conditions. Vouchers cannot be used once they have expired.
Joya TV reserves the right to modify or cancel any promotional offer at any time. However, bonuses already claimed will not be revoked unless a violation of the terms has occurred.
6 Betting Rules
The following rules apply when placing bets on Joya TV:
- Once a bet is confirmed, it cannot be changed or cancelled.
- Bets can be placed at any time before an event starts; live betting is available on selected events.
- If an event is cancelled, the stake placed on that bet will be fully refunded.
- Joya TV is not responsible for odds changes — the odds at the time the bet is placed are final.
- Joya TV reserves the right to void bets placed at incorrect odds due to a technical error.
- Maximum payout limits vary depending on the specific event and market.
For Sports Betting, official results are considered final. In the event of any dispute over a result, the decision of Joya TV's management will be binding. To learn more about live betting, Sports Page View.
7 Prohibited Activities
The following activities are strictly prohibited on Joya TV. Violations may result in account closure and forfeiture of your balance:
- Creating or operating multiple accounts.
- Opening an account using a false identity or someone else's details.
- Abusing bonuses or attempting to exploit the system.
- Participating in match fixing or any form of manipulation.
- Attempting to access the system through hacking, malware, or any other form of technical manipulation.
- Using the Joya TV platform for money laundering or any illegal activity.
- Depositing or withdrawing via a third-party account.
Joya TV is required to report any suspicious activity to the relevant authorities. In line with Anti-Money Laundering (AML) regulations, Joya TV monitors all high-value transactions.
8 Account Closure & Suspension
Joya TV reserves the right to close an account without prior notice in the following circumstances:
- If evidence of a terms and conditions violation is found.
- Registering with false or misleading information.
- If evidence of bonus abuse or manipulation is found.
- If the user submits a request to close their own account.
- Extended inactivity (over 12 months).
Before closing an account, Joya TV will attempt to return any verified balance, though this may not apply in cases of Terms violations. To appeal an account closure, email support@joyatv.net.
9 Responsible Gaming
Joya TV believes gaming should be a fun and enjoyable experience — and we want to make sure it stays that way. To support this, Joya TV provides the following tools:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Cooling-Off: Take a break from betting for a set period of time.
- Self-Exclusion: Option to permanently close your account.
- Reality Check: Review your session summary at regular intervals.
If you notice signs of problem gambling, or if a family member raises concerns, please contact Joya TV support immediately. We are here to help, no questions asked. To learn more, Responsible Gaming Page View.
10 Data Protection & Privacy
Joya TV takes the security of your personal data very seriously. We never sell your information to advertisers or any third parties.
- All transactions and personal data are secured with SSL encryption.
- Documents collected for identity verification are stored on secure servers.
- Joya TV is required to share information with legal authorities upon request.
- Details on cookie usage can be found in our Privacy Policy.
For full details on data protection, please visit our Privacy Policy Read.
11 Changes & Updates to Terms and Conditions
Joya TV reserves the right to update these terms and conditions at any time. For significant changes, registered users will be notified via SMS or email to their registered mobile number. Minor changes will be updated on the website only.
Continued use of Joya TV after any changes have been made constitutes your acceptance of the updated terms. We recommend visiting this page regularly.
Last Updated: January 2026. Some revisions have been made to the payment policy and bonus terms compared to the previous version.
12 Contact & Support
If you have any questions or need clarification about these terms and conditions, please reach out to the Joya TV support team. Our Bangla-speaking team is available 24/7, seven days a week.
- Email: support@joyatv.net
- Live Chat: At any time within the platform.
- Help Center: help-center page View.
We typically respond on Live Chat within 3 to 5 minutes. Email enquiries are answered within 24 hours.